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Blog Category // PanTerra Networks

Contact Center AI Oregon: What Rural Geography Really Demands

Oregon outside the Portland metro runs lean, and so do its contact centers. Whether it's a regional healthcare network ...

Emotionally Intelligent AI for Oregon's Rural Communities

In much of Oregon outside the Portland metro, business runs on relationships, and so does customer service. Whether it's a ...

How Outdated Call Centers Cost Oregon Rural Businesses

A few years back, I worked with a Medford-based agricultural equipment dealer whose support team was drowning during spring ...