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Blog Category // New York Area

Times Square Speed, Neighborhood Touch: AI Call Center Solutions

From Wall Street trading floors to Brooklyn startups, New York businesses operate at a pace that outdated call center ...

New York Minutes Matter: When AI Needs Emotional Intelligence

Standing in Grand Central Terminal during rush hour, you witness thousands of conversations happening simultaneously, each ...

From Wall Street to Queens: Contact Center AI That Delivers

Walking into a Midtown Manhattan office building at 7 AM, you'll hear the hum of contact centers already in full swing. From ...